Important
This position is strictly intended for candidates with hands-on experience delivering product - sales training within the automotive industry. Candidates whose experience comes from other industries or does not directly align with the responsibilities described below will not be considered.
Key Responsibilities
- Develop advanced proficiency in AI-powered tools to enhance training content creation and learning experiences.
- Design and deliver engaging in-person and virtual training programs covering vehicle products, technologies, equipment, and electromobility.
- Train and continuously update internal teams and dealer networks on new products, technical features, and competitive advantages.
- Develop training materials, including manuals, technical guides, presentations, videos, and e-learning content for the BYD Academy.
- Standardize learning methodologies and instructional content across all training programs.
- Evaluate training effectiveness through attendance, assessments, participant satisfaction, and business performance metrics.
- Monitor training KPIs, including completion rates, customer satisfaction, and presentation quality.
- Gather market intelligence and competitor insights to support Product, Marketing, and Commercial strategies.
- Collaborate with Sales, Fleet, Marketing, and Aftersales teams to reinforce product positioning and commercial initiatives.
- Recommend continuous improvements based on dealer feedback, training results, and network performance.
Qualifications
- Bachelor's Degree in Mechanical Engineering, Automotive Engineering, or a related technical field.
- 3–5 years of experience in product training, technical training, or automotive learning & development.
- Experience delivering training sessions, workshops, or corporate events.
- Previous experience within the automotive industry as Product expert, Product Embassador
- Professional English written and spoken is required for communication with global teams.
- Strong presentation and facilitation skills.
"At BYD Mexico, we promote equal employment opportunities and respect for diversity. All our job openings are available to talented individuals, regardless of gender, age, origin, sexual orientation, gender identity, or any other condition. Our hiring decisions are based on each person’s merits, competencies, and values, in strict compliance with Mexican legislation.
Furthermore, the organization does not request or require pregnancy tests or Human Immunodeficiency Virus (HIV) medical certificates as part of the hiring process, in accordance with applicable laws and non-discrimination principles.”