Job Sumamry
Manager, Workplace Facilities will be responsible for managing facilities within a designated regional portfolio. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high-quality decisions; must understand the complex client and customer relationships and develop open, effective, and consistent communication with client and customer representatives.
Qualified candidates will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, material, equipment and supplies purchases, and occupancy services administration and helpdesk. Some travel will also be required to specified sites.
Responsibilities
This position is responsible for managing the day-to-day client activities for the assigned properties/facilities, including but not limited to:
- Create and maintain superior client service practices,
- Develop and manage annual operating and capital expense budgets
- Manage a staff of diverse skilled tradesmen and professionals.
- Coordinate the operational aspects of the property in a manner, which protects, maintains, and improves the value of the client’s assets
- Ensure all site management and operations practices follow company and client standards
- Perform monthly reporting, forecasting, and asset management on all sites
- Implement preventive, ongoing, and anticipated maintenance/repair programs
- Develop multi-year capital improvement project plans and manage the process to complete the capital projects
- Manage third-party vendor contracted services as required, including periodic bidding and insurance updates
- Monitor performance per scopes of work and contractual agreements
Necessary Qualification:
- Superior people management skills
- Superior client relationship management skills
- Ability to plan and manage within budget and time constraints
- Experience with managing multiple vendors and small capital projects
- Proficiency with Excel; Word and experience with Computerized Maintenance Management System (CMMS) highly desired
- Excellent communication and organizational skills
- Understanding commercial leases, routine accounting methods, and trade union protocols
- Ability to work without direct supervision
Preferred Qualifications
- Bachelor's degree or equivalent education and experience
- 5+ years of experience in facilities or property management, required
- Professional license or certification such as Certified Facilities Manager (CFM) or Certified Property Manager (CPM) is a plus
Benefits
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits, include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Compensated for Holidays Worked
- Salary for this role ranges between $108k-157k, dependent upon the candidate's skills and experience
About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
