What To Expect
Tesla's Virtual Power Plant programs residential customers with the opportunity to earn money and support their community by allowing their Tesla products to participate in an aggregation that provides high-value services to the electrical grid. This Program Manager will own the success of Tesla's industry-leading distributed Virtual Power Plant programs, and are responsible for ensuring growth targets and performance metrics are met for their assigned programs. They will work with stakeholders across Tesla and interface with external partners to manage programs that provide excellent customer experience and generate value for the grid, the customer, and Tesla.
A successful candidate will have previous experience growing enrollments in utility programs and being responsible for their overall success. They will posses project management experience, and a grounded understanding of distributed energy resources and utility programs. They will be motivated by excellent customer and business outcomes, will be a self-sufficient problem-solver, and will be excellent at maintaining professional relationships inside and outside of Tesla.
What You'll Do
Own success for your assigned VPP programsTrack and report on key performance metrics, drive improvements, and serve as the primary escalation point for any issue impacting program performanceIdentify opportunities to use AI and automation to improve workflows, data collection to improve decision-making, and test new strategies to increase program growthObsess over the customer experience. Focus on each stage of their journey, ensuring that the VPP Program enhances their overall experienceEnsure seamless program operations by collaborating with Marketing, Business Development, Product, Engineering, Data, Operations, and Support teams. Connect the output of each team into a holistic superior customer experienceBe an effective communicator. Maintain consistent communication with an array of stakeholders to ensure efficient program implementation across the portfolio, review ongoing needs, and provide timely solutions and recommendations to help achieve program successFoster effective decision-making and operational excellence by building relationships and helping internal teams understand priorities and business context
What You'll Bring
5+ years of experience in project, product, or program management5+ years direct experience working with or for utilities, VPP aggregators, or grid service providersExperience creating and maintaining business processesBasic software development skills, including leveraging AI tools, experience working with APIs, and proficiency with databases (SQL) and reporting tools High ownership and accountabilityStrong judgment and a bias toward actionExperience operating in high-growth startup environments
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Expected Compensation
$88,000 - $162,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
