What To Expect
Tesla is seeking an experienced and dynamic Field Supervisor to help oversee the operations and maintenance of Supercharger, Industrial Storage and Commercial PV products within the region. The Field Supervisor will report directly to the local Regional Manager and help manage schedules, engage in case management, actively monitor the regional fleet and ensure completion of preventative maintenance tasks within the sub-region.
What You'll Do
Manage a team of Field Service Technicians/Electricians, set schedules and priorities to aid in the troubleshooting and repair of equipment within assigned sub-regionBe ready to travel for extended periods of time covering multiple locations in the respective region with minimal notice. Maintain high levels of communication and feedback within the service organization; prepare daily updates of work completed, problems identified, and future timelinesExercise discretion and independent judgment while overseeing the field service work and their successful completion of work orders as they relate to troubleshooting down or underperforming systemsEvaluate the work of technicians and electricians to provide both quarterly and yearly performance reviews along with controlling overall regional spend and when needed propose cost effective solutionsResponsible for the day-to-day operation. Including acting on actual events, arrange resources and monitor the progress. Review expense reports and timesheets for accuracyProvide comprehensive onboarding, on-the-job training, and ongoing development resources for Field Service Technicians. Collaborate with supporting departments to implement effective training programs and ensure standardized processes are in place for technical proficiency and safety complianceSafety oriented, ability to prioritize safety standards for the field and escalate activities that may jeopardize the safety of field technicians or equipment
What You'll Bring
Will have Commercial BESS and DC Fast Charging experience preferred with 1+ years experience creating Scopes of Work for maintenance or electrical servicesWill have 3+ years of experience working within maintenance, operations, and managementAbility to manage voluminous amounts of data especially while using Excel, Outlook, and WordStrong attention to detail, organizational, time-management, and problem-solving skillsExperiencing writing Corrective Action Reports and strong Case Management skills and familiarity with ticketing systems such as JIRA, Confluence, or similar Computerized Maintenance Management Systems (CMMS) preferredRecent training and current certification as required in OSHA / NFPA 70E / Safety experience with Commercial and Industrial electrical systems preferredValid driver's license required. Ability to work a flexible schedule, may include weekends, evenings and holidays
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Expected Compensation
$95,000 - $193,800/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla