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The Global Market Expansion Manager is responsible for driving and coordinating VinFast's international market expansion projects from assessment through launch execution. The role serves as the central project managemen...
Strategic Operations Improvement & Kaizen Leadership Lead the analysis of systemic issues across the dealer aftersales network; identify root causes and strategic improvement opportunities impacting service quality,...
Position Overview The Head of Customer Service & Experience will lead the overall strategy and transformation of customer service and customer experience across VinFast’s markets. This role is responsible for buildin...
Aftersales Strategy & Leadership Develop and execute the national aftersales strategy aligned with company goals. Lead and manage the aftersales division, including Service Operations, Technical Support, Parts, Quali...
Job Summary The Customer Experience & Complaints Management is responsible for overseeing customer complaints related to aftersales services, ensuring timely and satisfactory resolution, and enhancing overall custome...
JOB OVERVIEW As Market Research Manager, you will lead the company’s efforts in understanding the automotive market landscape, customer behavior, and industry trends. Your insights will play a critical role in shaping st...
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment proc...
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment proc...
Develop and manage the operational quality control system for the motorcycle after-sales service network. Establish and update operational standards, policies, and procedures for dealerships and service workshops. Conduc...
Define and drive the global strategy to expand dealer and distribution networks in priority markets. Identify, assess, and select potential partners (distributors, dealers, and investors). Establish international dealers...
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment proc...
1. Sales Policy & Pricing Management - Develop, review, and optimize sales policies, pricing structures (MSRP, dealer prices, promotional pricing), and commercial programs across markets. - Ensure pricing strategies...
Lead the development and execution of Sales & Aftersales Quality Control, Compliance, Audit, and Investigation strategies across the dealer and service network. Establish governance frameworks, policies, standards, a...
Overview VinFast is looking for a Customer Experience Expert – After-Sales to drive continuous improvement in service quality and customer satisfaction across Vietnam and/or international markets. This role plays a criti...
Location: Vietnam (Frequent overseas travel) Company: VinFast Job Overview VinFast is seeking an After-Sales Operations Manager to oversee and optimize after-sales operations across key overseas markets, including Indone...
Quality Management & Compliance Oversee and enforce compliance with global and regional quality standards across all aftersales operations. Develop, implement, and monitor quality control policies, procedures, and KP...
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment proc...
Service Center Acceptance & Evaluation Develop plans and carry out the monthly acceptance and evaluation of service centers operated by dealers and partners, based on VinFast standards and the expansion roadmap. Peri...
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment proc...
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment proc...
