What To Expect
Join Tesla’s groundbreaking Body Repair Program and help lead the future of sustainable, high-precision automotive restoration. As a Body Repair Service Advisor, you’ll play a critical role in the seamless flow of Tesla vehicles through our state-of-the-art repair facilities — from intake to delivery — using advanced tools, eco-friendly materials, and cutting-edge digital systems.
This is more than a service role — it’s a chance to be part of Tesla’s mission to accelerate the world’s transition to sustainable energy, ensuring every repaired vehicle meets the exacting standards of performance, safety, and design that Tesla owners expect.
What You'll Do
Serve as the primary point of contact between customers, technicians, and repair teamsPrepare vehicles for repair with accurate documentation, condition reporting, and digital intakeManage vehicle arrival logistics and ensure smooth handover to the body shopProvide clear, timely updates to customers on repair progress and completion timelinesCoordinate rental car arrangements and vehicle handover logisticsMonitor inventory and reorder parts, materials, and supplies as neededConduct final quality inspections to ensure repairs meet Tesla’s exacting standardsSupport repair workflows using digital repair platforms and internal systemsPerform other duties as assigned to support shop efficiency
What You'll Bring
3+ years of experience in automotive collision repair, service coordination, or customer-facing repair roles (preferred)Experience with digital repair systems or vehicle repair management software (e.g., CCC ONE, Mitchell, Audatex, etc.) — familiarity with any repair platform is a plusValid driver’s license with a clean driving recordExcellent written and verbal communication skillsAbility to follow instructions precisely and work independently in a fast-paced environmentStrong interpersonal skills and ability to build trust with customers and team membersProficient in Microsoft Office Suite (Word, Excel, Outlook)Comfortable working in a high-tech, collaborative repair environmentPassion for innovation, sustainability, and the future of mobility
Benefits
In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:
Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount Parental leave (no minimum employment period)
- Primary carers – 18 weeks at full pay or 36 weeks half pay
- Secondary carers – 6 weeks full pay
Miscarriage leave - 10 days Employee Vehicle Loan Program Novated Leasing (AU only)Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to themHealth insurance discounts (AU only) Bike to work – $10 per day if you cycle to workEmployee Assistance Program - Free and confidential counselling for all staff and their familiesAnnual Flu Vaccines Birthday Leave, Cultural Significance Leave and Volunteer Leave
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.
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