What To Expect
The Robotaxi Ops team sits at the center of scaling a fully driverless network—ensuring vehicles are safe, ready, and available while cost per mile stays down. This role owns Process Failure Mode and Effects Analysis and process risk control for Robotaxi upkeep: cleaning, charging, inspection and quality gates, data upload, FSD hardware inspection and maintenance, light service, retrofits, recurring inspections, and release back to the network. You will spend regular time on site, but the bar is not only hardening hub processes—you will work cross-functionally with design, vehicle engineering, Autopilot/FSD, charging, and service partners to fix failure modes at the upstream root cause so problems are designed out, not endlessly worked around in upkeep. Success is fewer safety and quality escapes, higher vehicle availability, stronger process control, and upkeep that grows with the network without scaling risk or cost.
What You'll Do
Own Process Failure Mode and Effects Analysis, control plans, and risk registers for end-to-end Robotaxi upkeep processesIdentify failure modes that drive safety escapes, quality defects, vehicle downtime, and upkeep cost per mile; prioritize and drive mitigations to closurePartner with design, vehicle engineering, vehicle firmware, Autopilot/FSD, charging, and service teams to push recurrent issues upstream and fix root causes in product and system designTranslate risk analysis into practical controls: release criteria, checklists, poka-yoke, training requirements, and audit cadence across sitesUse structured problem-solving (DMAIC or equivalent) and on-site observation to validate failure modes, close the loop on escapes, and verify mitigation effectiveness with dataDefine and track process capability and control metrics (cycle times, escape rate, first-time-through, turnaround, hold time, control-plan adherence) and report actionable insights to leadershipSupport process design reviews for new sites, vehicle configs, retrofit campaigns, and inspection standards so risk is assessed before scale
What You'll Bring
Bachelor’s Degree in Mechanical, Industrial, Manufacturing, Electrical, Systems Engineering, or equivalent experience3+ years of process, manufacturing, quality, or operations engineering experience; automotive or other high-volume / high-reliability operations preferredDemonstrated ownership of Process Failure Mode and Effects Analysis and control plans, including facilitating cross-functional risk reviews and working knowledge of Six Sigma / structured problem-solving (DMAIC or equivalent) and data-driven root cause analysisProven ability to drive cross-functional change with design and engineering partners—fixing issues upstream rather than only optimizing local processesComfort spending regular time on site with operations teams in active service, charging, and robotaxi hub environmentsStrong written and verbal communication; able to turn technical risk analysis into clear actions for operators, engineers, and leaders
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
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