We are seeking a detail-oriented and proactive Logistics Coordinator to support our growing after-sales and parts logistics operations in the US. In this role, you will be the operational backbone of our supply chain, ensuring the timely and cost-effective movement of parts and materials from international suppliers and US warehouses to our service network. You will work closely with our global headquarters, third-party logistics (3PL) providers, and local service partners to maintain high service levels and compliance.
Key Responsibilities:
1. Import & Export Operations Coordination:
- Coordinate daily international shipping activities, including ocean freight and air freight for parts and accessories.
- Prepare and verify shipping documents (Commercial Invoice, Packing List, Bill of Lading, etc.) to ensure accuracy and compliance with US customs regulations.
- Liaise with customs brokers to facilitate smooth customs clearance and resolve any hold-ups or inquiries promptly.
2. Vendor & 3PL Management:
- Act as the primary point of contact for local and international logistics service providers (freight forwarders, trucking companies, warehousing partners).
- Monitor carrier performance regarding on-time delivery, transit times, and freight costs.
- Request and compare freight quotes to optimize shipping costs while maintaining service quality.
3. Inventory & Distribution Support:
- Track incoming and outgoing shipments to ensure visibility across the supply chain.
- Coordinate with US warehouses and distribution centers to schedule deliveries and manage inventory replenishment for service partners.
- Assist in resolving logistics discrepancies, such as damaged goods, short shipments, or lost packages.
4. Data Analysis & Reporting:
- Maintain accurate logistics records and update tracking systems with real-time shipment status.
- Generate regular reports on logistics KPIs (e.g., transit time, freight spend, on-time delivery rate) for management review.
- Identify operational bottlenecks and propose continuous improvement initiatives.
5. Compliance & Regulatory Support:
- Stay updated on US import/export regulations, trade compliance policies, and customs requirements to ensure all activities are fully compliant.
- Collaborate with the headquarters supply chain team to align US logistics practices with global standards.
Qualifications:
- Education: Bachelor’s degree in International Logistics, Supply Chain Management, Business Administration, or related field.
- Experience:
- 2–4 years of experience in international logistics, freight forwarding, or supply chain coordination.
- Experience in the automotive industry or with EV brands is highly preferred.
- Technical Skills:
- Familiarity with Incoterms, US customs clearance processes, and documentation requirements.
- Proficiency in Microsoft Office (Excel is a must) and experience with ERP or TMS (Transportation Management System) software.
- Language: Fluency in English (written and spoken) is required. Mandarin Chinese proficiency is a strong plus for coordinating with HQ in China.
- Key Competencies:
- Strong problem-solving skills with the ability to handle urgent logistics issues calmly.
- Excellent communication skills with the ability to coordinate effectively between internal teams, external vendors, and HQ.
- High attention to detail and organizational skills.
- Ability to work in a fast-paced, cross-cultural environment.
