What To Expect
The Tesla Energy Customer Operations Training team creates, manages, and facilitates a wide variety of educational materials that support key stakeholders across multiple product lines and business functions including Energy Storage, Charging, and Solar. The team is looking for an experienced Technical Training Instructor who will conceptualize and deliver engaging educational content designed to enhance the training experience of multiple teams across the Energy organization by analyzing training needs, designing solutions aligned with learning objectives. This individual will facilitate instructional content that supports key performance indicators and will direct the classroom in a manner that enables a productive learning environment. A strong sense of creativity, out-of-the-box thinking, and problem-solving skills are required for success in this role. This role is full-time onsite in Draper, UT.
What You'll Do
Train and certify others on critical subject matter across supported business lines and curriculum using various teaching methods and environments, including but not limited to facilitating classroom presentations, hands-on activities, virtual training sessions, product demonstrations, and on-the-job coachingConceptualize training that supports business objectives that are specifically designed to enhance knowledge and skill retentionContinuously evaluate existing training by collecting, reviewing, and sharing feedback with applicable business partners, with a primary focus on training improvementPursue technical knowledge and information to gain a deep understanding of Tesla products and processes by engaging in regular communication with trainers, engineers, business leaders, and frontline employeesPerform ongoing upskilling by completing all certification programs and regularly completing field workBe a respectable and professional representative for Energy Training in all scenarios and environments by providing support to all learners, special guests, visitors, etc.
What You'll Bring
2+ years of training facilitation or related experience, preferably in a high-tech or product-centric environmentDemonstrated understanding of renewable energy products and industry standardsStrong understanding of, and ability to critically apply core concepts of training, curriculum development, adult learning theory, etc. in the creation and delivery of training content that is aligned with business needsEagerness and ability to work in a fast-paced environment where objectives and responsibilities may need to quickly adapt to evolving industry needsHigh proficiency in MS Office Suite and related tools for communicating information efficientlyFriendly, clear, strong speaker with composure, approachability, and interpersonal skills
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
, Tesla
