Job Description
We are seeking a Commercial Insurance Manager to oversee the profitable growth of the Commercial Insurance portfolio while cultivating both internal and external relationships within the Walnut Creek branch. This role is accountable for the Commercial Insurance underwriting operations and results, with a strong focus on driving new business production and retention efforts. The Walnut Creek branch manages a Commercial Insurance Gross Written Premium (GWP) exceeding $200 million, with a diverse portfolio that includes sectors such as Technology, Manufacturing, Life Sciences, and Food.
The geographic scope of this position encompasses distribution partners in the Bay Area, Central Valley, Sacramento, and Reno. The Commercial Insurance Manager will lead underwriting and marketing initiatives through a team of direct reports, as well as core resources across the Pacific Northwest region, to engage with agents, brokers, and clients associated with the Walnut Creek branch.
Specific Responsibilities Include
- P&L Accountability: Responsible for premium, profitability, growth, retention, and expense plans/results for Commercial Insurance P&C business. Strong focus on growing the Lower Middle Market Portfolio, as well as our highest margin segments including Technology and Life Sciences.
- Portfolio Management/LOB: Direct profit and loss responsibility for field business; coordination, agency management, and production responsibility across CI product portfolio.
- Grow Specialties lines of business: Drive growth of Multinational, Environmental, A&H, Marine and Financials lines through effective collaboration, marketing, targeting, and cross-sell execution.
- Underwriting Strategy Execution: Manages execution of new and renewal underwriting strategy for local underwriters and in tandem with remote resources.
- Technical UW/Referral Resource: In collaboration with Product, serves as technical resource for referrals and underwriting authority. Point of contact for branch risks which fall outside of field authority; coordinate efforts with Home Office/Product and Segment leaders.
- Corporate Underwriting Audit: Monitors underwriting quality and achieves Satisfactory score with underwriting authority violation below the allowed threshold.
- Marketplace Focus: Develop opportunities particular to the local marketplace and provide customized approaches on market conditions and broker/agency needs.
- Marketing Strategy and Execution: Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within assigned branch for the entire portfolio of CI business.
- Business Development: Directs business development activities and provides guidance for implementing sales and/or product launches with particular emphasis on Benchmarq.
- Producer Management: Primary responsibility for managing regional/local producer plant; responsible for cohesive and consistent agency management strategies across assigned locations. Facilitates product education/appetite; serves as point person for key local producer relationships.
- Expense Administration: Collaborate with Pacific North Regional manager and WHS to ensure effective expense administration for assigned branches.
- Staff Development and Staff Administration: Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring, and retention of staff. Ensure effective deployment of staff for assigned locations; maintain mentoring/succession relationship with several High Potential Senior Underwriters and Team Leaders within assigned locations. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation. Collaborate with HR on performance management and compensation process.
Qualifications
- Ten+ years Multi-line underwriting experience with a strong understanding of P&C lines of business, industry practices, products and appetite
- Strong understanding of field distribution plant (broker, regional, independent agents)
- Strong people management skills
- Strong technical/underwriting leadership skills to manage a team of multiline commercial underwriters
- Advanced marketing and sales skills
- Builds Strategic Relationships
- Drives Customer Focus
- Demonstrates Agility
- Drives Execution
- Exerts Operational Decision Making
- Exhibits Skillful Communication
The pay range for the role is $190,000 to $250,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
