Job Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI or Pontiac, MI three times per week or other frequency dictated by the business.
Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.”
The Role
The Product Development Quality Manager (PDQM) leads a diverse team Powertrain Program Quality Managers and Voice of the Customer Architects supporting multiple aspects of product development. Team will support ICE products during development including Gas / Diesel Engines, Transmissions and PHEVs. This team collaborates with Engineering, Manufacturing, Design, Innovation, Program Planning, and individual Program Teams throughout the early phase of product development and launch. This team also leads key Quality processes working with 3rd party metrics, Marketing and Finance.
A considerable amount of creativity and initiative are involved, as well as a high level of independent judgment. This role will support new and major programs within the development space, as well as minor and CAP increase programs.
What You’ll Do
- Lead Powertrain Quality Team of 7-10 team members
- Lead Voice of Customer discussions through Program Quality Managers and Voice of Customer Architects at key decision points
- Lead/guide Program Quality Manager execution of Program Quality and Readiness Reviews (PSQRR’s) to verify that critical Quality and Readiness deliverables meet the customer’s requirements and that they are completed on time with integrity; assure there is a high level of awareness of the risk potential of non-green deliverables and provide guidance on proceed or not proceed decisions from AC to SC PSQRR gates
- Support Vehicle Program Quality Readiness Review (PQRR) process, keeping vehicle team and leadership updated on Powertrain issues and readiness
- Support Captured Test Fleet (CTF) and On Road Vehicle Testing (ORVT) activities including planning, monitoring and root causing of issues during develop and launch
- Lead hand off of products from Development to Launch, working closely with other Quality and support teams to ensure smooth transition
- Initiates Program Warranty Risk Assessment, as well Establish New Tech Risk Mitigation plans
- Lead Policy & Warranty process for Program Quality in collaboration with Finance team
- Perform People Leader HR related tasks for Development Quality including forecasting and staffing decisions to support development program plan
- Follow standardized work as provided in the Global Program Quality Plan
- Own Program Development Quality Plan standard work and process improvements, implementing improvements and or needed additions to Global Program Quality Plan
- Lead periodic second dimensional assignments and strategic initiatives within Quality department, including Subject Matter Expert responsibility
- Support Warranty improvement activities to reduce product IPTV, CPV, Compass PPH, JD Power scores and warranty spend
- Development of teams members, ensuring team member growth and career planning
Additional Job Description
Your Skills & Abilities (Required Qualifications)
- Bachelor Degree in Engineering, Math, Physics, IT, Computer Science, Chemistry or equivalent experience
- 8 years of experience in a job-related field
- Good interpersonal skills
- Knowledge of Product Engineering and Manufacturing processes
- Multiple programs’ experience including early development and launch execution (exposure to multiple phases of GVDP and GPDP)
- Must be able to travel on an as needed basis, especially during launch phase
What Will Give You A Competitive Edge (Preferred Qualifications)
- Cross-functional experience such as Engineering, Manufacturing, Calibration and Vehicle Development
- Powertrain Development Experience
- Powertrain and Assembly plant / new vehicle and/or Powertrain launch experience
- People Leader Experience
- Familiar with AIAG Advanced Quality Planning process and tools
- ASQ Certifications
- Lean Six Sigma experience and/or certification
- DFSS Black Belt
- Master’s Degree
- DFSS Green Belt / Red X Journeyman certification
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
- Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
- Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
- Company and matching contributions to 401K savings plan to help you save for retirement;
- Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
- Tuition assistance and student loan refinancing;
- Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at
[email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.