Join the Legacy and Future of West Ham United!
Founded in 1895, West Ham United is a club that blends rich tradition with a forward-thinking approach, creating an exciting, ever-evolving football culture. Based in the heart of London, we proudly call the London Stadium home — a state-of-the-art venue with a capacity of 62,500, making it one of the largest in the country. We are also dedicated to providing the most affordable Premier League tickets in London, championing Accessible Family Football for all.
Our women's team, achieving professional status in 2018, has soared to new heights in the Women’s Super League and reached the prestigious FA Cup final. Meanwhile, our cutting-edge Academy, which opened in 2019, is nurturing future stars, producing first-team players like Declan Rice and Ben Johnson.
With ongoing improvements to the stadium, including the iconic Billy Bonds Stand, West Ham is constantly evolving, making sure our fans experience the best in matchday atmosphere and comfort. We are also incredibly proud to hold the Disability Confident Leader status, reflecting our dedication to inclusivity and accessibility.
As we continue to grow, so does our workforce. With a dedicated team of 300 core staff and 500 event and Foundation employees, West Ham United offers a truly unique working environment. We’re especially proud to have been awarded the Premier League’s Advanced Equality, Diversity, and Inclusion Standard in 2023 — our second consecutive recognition — underlining our ongoing commitment to fostering an inclusive, diverse, and dynamic workplace.
Join us and become part of a club that stands at the crossroads of history, ambition, and innovation. West Ham United is where passion, progress, and inclusivity come together to create something special.
Why Join Us?
Diversity & Inclusion: We believe a diverse team drives creativity and strengthens performance. We welcome applicants from all backgrounds and identities to apply.
Health & Wellbeing: We are committed to protecting the physical and mental health of our staff, ensuring a balanced and supportive work environment.
Career Growth: As part of a premier football club, you will have opportunities to grow and innovate in an exciting and fast-paced environment.
If you’re ready to bring your passion for fundraising and events to one of the world’s most iconic clubs, apply now!
Position:
Role: Foundation Fundraising and Event Officer.
Location: West Ham Foundation Hub Beckton.
Contract: Full Time.
Salary: Competitive.
The West Ham United Foundation is looking for a passionate and proactive Fundraising & Events Officer to join their team and play a key role in organizing, executing, and overseeing a variety of events and fundraising campaigns. Reporting directly to the Fundraising Manager, the successful candidate will manage events like the Foundation’s Gala Dinner and Golf Day, as well as coordinate commercial activities at the newly refurbished Foundation Hub, including children’s birthday parties and corporate away days.
This role will involve supporting and taking the lead on a range of events that align with the Foundation’s mission to engage the local community, raise essential funds, and provide unforgettable experiences. The ideal candidate will collaborate with internal teams, stakeholders, and external partners to ensure each event runs smoothly and contributes to the Foundation’s objectives.
The West Ham United Foundation runs 35 programs, reaching 50,000 participants annually, ranging from young children to older adults, through its community projects.
Main Responsibilities;
- Event Planning & Execution: Lead and manage the Foundation’s key commercial events.
- Stakeholder Relations: Build and maintain relationships with internal teams, donors, partners, and suppliers for successful event execution.
- Budget Management: Oversee event budgets, ensuring financial efficiency while maximizing fundraising potential.
- Venue Oversight: Manage the Foundation Hub’s event spaces, ensuring smooth operations and compliance with health and safety regulations.
- Health & Safety: Conduct risk assessments and ensure events adhere to safety standards for a secure experience.
- Marketing & Promotion: Collaborate with marketing to create promotional campaigns that boost awareness and participation.
- Customer Service: Engage with participants, donors, and guests to ensure a positive experience throughout the event lifecycle.
- Event Staffing: Coordinate staffing, ensuring appropriate levels and training for successful event support.
- Post-Event Insights: Lead evaluations, gathering feedback to improve future events.
- Fundraising Strategy: Work with the Fundraising Manager to develop strategies (auctions, raffles, etc.) to boost fundraising efforts.
- Administrative Excellence: Keep detailed records of participants, donations, and event specifics to support the Foundation’s goals.
Requirements:
PERSON SPECIFICATION
Qualification/Education;
Essential:
- Relevant professional qualification in events management and/or fundraising.
- Experience in the charitable or sports sector.
- Evidence of continuous professional development.
- Proficiency in Microsoft Office applications and basic event management software.
- Understanding of health and safety regulations with the ability to ensure compliance during events.
Desired:
- Knowledge of the Chartered Institute of Fundraising code of practice.
Experience;
Essential:
- Proven experience in event planning, particularly in fundraising or community-focused environments.
- Experience working collaboratively within the community.
- Knowledge of event marketing and social media strategies for promoting events.
- Experience with booking/membership systems.
Desired:
- Experience with financial systems and budget management.
- Familiarity with online donation platforms and digital fundraising tools.
Aptitudes & Skills;
Essential:
- Ability to understand customer needs and deliver successful events while maintaining exceptional customer service.
- Strong teamwork and leadership capabilities.
- Excellent administrative skills.
- Commercial awareness and the ability to apply it to event management.
- Exceptional communication and interpersonal skills, with the ability to build relationships and engage stakeholders at all levels.
Personal Characteristics:
Essential:
- Self-motivated, able to work independently and as part of a team.
- Strong attention to detail and commitment to event excellence.
- Positive, proactive, and able to work under pressure.
- Creative problem-solver for event challenges.
- Team player with initiative and a collaborative mindset.
Special Terms
Special Conditions;
This post is subject to an Enhanced DBS check. Evening and weekend work will be required.
Working in different locations.
Based at WHU Foundation headquarters in Beckton but there may be times that travel is required.
Other information:
Benefits on offer (may vary based on contract type and location)
- 25 days annual leave plus your birthday off
- Pension and life insurance
- Healthcare cash scheme
- Travel season ticket loan
- Cycle to work scheme
- Priority access to apply for match tickets
- Discounted season tickets
- Staff discounts in the club store, café and our official partners products and services
- Discounted gym membership and onsite fitness room facilities
- Family friendly leave policies
- Company Social events
EDI Statement
Our club's history is rooted in a solid commitment to equity, diversity, and inclusion, and we openly strive to be leaders in promoting EDI values. West Ham United is tactical in its approach to addressing inequity and prioritising the undertaking of meaningful and lasting change for all.
We prioritise removing barriers to attracting and engaging the best talent from all communities. We are proactive in creating equal access to opportunities and benefits for everyone and a discrimination-free environment where everyone experiences being treated with dignity and respect regardless of their background, circumstances, or protected characteristics.
Safeguarding
At our Club and Foundation, we advocate a proactive approach to ensure every child and adult has the right to experience safety and be treated with care, respect, and dignity. Therefore, we prioritise protection from harm and promote safeguarding good practice and compliance as an integral part of all our operations and engagement. This includes conducting robust, safer recruitment checks to identify any potential risks associated with individuals who may pose a threat to children or adults who are at risk of harm.
Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. It is non-negotiable to remain vigilant, promptly report any concerns as outlined in our safeguarding policies and guidelines, and take decisive action to prevent harm, abuse, and neglect. Each person must actively contribute to creating a safe environment for everyone.
How To Apply
To apply, Please reply to the link with your full CV and a one or two-page cover letter outlining your interest in the position and why you are a good fit.
Please also reflect on the fact that this role is the Fundraising & Events Officer for the Foundation, which is the charitable arm of West Ham United FC, and where your experience and interest fits within Community Engagement and initiatives rather than Elite Sport.
The deadline for applications is
5pm- Thursday 17th April 2025. Please note that the vacancy may close early if there is a high volume of applicants.
Queries
Thank you for your interest. If you have any queries, or require support with your application, please contact
[email protected]
