What To Expect
Tesla is seeking an experienced and dynamic Field Manager to provide technicians/electricians with training opportunities, manage schedules, follow up on open cases, actively monitor fleets, and fulfill preventative maintenance obligations. The Field Manager will be responsible for most, if not all, post-installation responsibilities and service work as it relates to performance and system uptime with the support of associated engineering and deployment teams.
What You'll Do
Manage Service Technicians and Electricians, set schedules and priorities to aid in the troubleshooting and repair of equipment within assigned region. Evaluate the work of technicians and electricians to provide both quarterly and yearly performance reviewsBe ready to travel for extended periods of time covering multiple locations in respective region with minimal notice Maintain high levels of communication and feedback within the service organization; prepare daily updates of work completed, problems identified, and future timelines Exercise discretion and independent judgment while overseeing the field service work and their successful completion of work orders as they relate to troubleshooting down or underperforming systems Provide necessary “On-boarding” and training resources to Field Service Technicians. Work with Engineering and Training departments to ensure effective processes are in place Responsible for the day to day operation. Including acting on actual events, arrange resources and monitor the progress. Control overall regional spend and when needed propose cost effective solutions Responsible, together with territory manager, for the creation, delivery, efficiency, and productivity of the Operation and Maintenance program in the field, both directly and with key partners
What You'll Bring
Commercial or Utility Scale Industrial Storage experience preferred. Experience working as a manager. Will have 5+ years of experience working within maintenance and operations Ability to manage voluminous amounts of data. Has experience writing Root Cause Analysis and Corrective Action ReportsWill have 2+ years experience creating Scopes of Work for maintenance or electrical services. Recent training and current certification as required in OSHA / NFPA 70E / Safety experience with PV systems preferred Excellent computer skills especially using Excel, Outlook, and Word. Strong Case Management skills and familiarity with ticketing systems such as JIRA, Confluence, or similar Computerized Maintenance Management Systems (CMMS) preferredExcellent written and verbal skills both from a technical and client facing perspective. Excellent customer service skillsRegular, reliable, and predictable attendance required. Ability to work well with others in a collaborative team environmentValid driver's license required
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Expected Compensation
$136,000 - $270,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
