Sales Operations Specialist
XPENG Sweden | Sales Department
About the Role
We are looking for a structured, proactive and detail-oriented Sales Operations Specialist to join our growing Sales team at XPENG Sweden.
In this role, you will play an important part in supporting our daily sales operations, ensuring efficient processes and smooth coordination between our internal teams, retail partners and other stakeholders.
You will work closely with the Sales team and contribute to the entire sales process, from order management and vehicle allocation to registration, delivery and payment follow-up.
This is a hands-on and versatile position where your ability to manage multiple tasks, solve problems and maintain a high level of accuracy will be essential to our continued growth.
Key Responsibilities
Order Management & Administration
- Review, validate and process incoming vehicle orders.
- Ensure accurate order registration and data quality across internal systems.
- Monitor order status and support the resolution of order-related issues.
- Provide administrative support to the Sales team and retail partners.
Vehicle Allocation & Logistics Coordination
- Support vehicle allocation based on incoming orders, availability and business priorities.
- Assist with vehicle inventory management and allocation updates.
- Coordinate with internal stakeholders to ensure efficient vehicle distribution.
- Follow up on vehicle availability and delivery planning.
Registration & Delivery Support
- Support vehicle registration and delivery administration.
- Coordinate with relevant stakeholders to ensure smooth and timely customer deliveries.
- Monitor delivery status and assist in resolving operational issues.
- Ensure required documentation and administrative processes are completed.
Payment & Financial Follow-up
- Monitor and follow up on outstanding payments related to vehicle sales.
- Coordinate with Finance and relevant stakeholders to resolve payment discrepancies.
- Support invoice administration and payment reconciliation.
- Ensure accurate and timely follow-up of financial processes related to sales operations.
Sales Operations & Team Support
- Provide day-to-day operational and administrative support to the Sales team.
- Act as a key point of contact for operational questions from retail partners.
- Support sales reporting, data management and performance follow-up.
- Identify opportunities to simplify administrative routines and improve operational efficiency.
- Assist with additional sales-related tasks and projects as required.
Qualifications & Experience
- Strong administrative and organizational skills with excellent attention to detail.
- Good knowledge of Microsoft Office, particularly Excel.
- Experience working with order management systems is an advantage.
- Good communication skills in both Swedish and English.
- Ability to manage multiple priorities in a fast-paced environment.
Personal Attributes
We believe you are someone who:
- Bachelor’s degree in Business Administration, Supply Chain Management, Economics, or related field.
- At least 1 year of experience in sales operations, dealer management, or order administration, preferably within the automotive industry.
- Is highly structured, organized and detail-oriented.
- Takes ownership and follows tasks through to completion.
- Strong analytical and problem-solving skills with a structured, data-driven mindset
- Experience working with ERP/CRM systems and handling complex business data
- Is flexible and comfortable working with a variety of responsibilities.
- Excellent communication, organizational, and coordination abilities
- Fluent in Swedish and English.
- Self-motivated, detail-oriented, and able to perform effectively in a fast-paced, international environment.
What We Offer
At XPENG, you will be part of an ambitious and fast-growing organization shaping the future of electric mobility.
You will join a dedicated Sales team where collaboration, ownership and continuous improvement are key to our success.
As a Sales Operations Specialist, you will have the opportunity to make a direct impact on our operational efficiency, support our continued growth and contribute to building a strong and scalable sales organization in Sweden.
Reporting to: Head of Sales, XPENG Sweden
