Location: The Hague, Netherlands
Employment Type: Full-time
Autel is a global technology innovator in automotive diagnostics, EV charging, and smart mobility. With 2,000+ talents across 70+ countries, we combine AI, big data, cloud technology, and deep automotive expertise to drive the next generation of intelligent vehicles and sustainable mobility solutions.
We are looking for a Pre-Commissioning Technical & Quality Manager to join our team in the Netherlands. This role is responsible for ensuring the technical accuracy, scope governance, and quality compliance of outsourced pre-commissioning services across Europe. Acting as the technical authority and quality gatekeeper, the role will drive standardized processes, maintain configuration accuracy and traceability, prevent scope creep, and ensure consistent service quality. The position requires regular on-site collaboration with external pre-commissioning service partners.
Key Responsibilities
1. SOP & Technical Governance
- Own and maintain the Pre-Commissioning SOP framework
- Define standard scope vs add-on service scope
- Approve technical change requests
- Define and maintain standard time benchmarks
2. HPU Governance
- Review and approve HPU requests
- Prevent scope creep in service operations
- Convert recurring HPUs into standardized service scope
3. Quality & Traceability
- Conduct sample audits of processed units
- Verify device configuration accuracy
- Ensure serial number and data traceability
- Prepare documentation for customer audits
4. Technical Issue Handling
- Investigate service-induced failures
- Lead root cause analysis (RCA)
- Implement corrective actions with service partners
Profile
- 5+ years experience in EV charging, commissioning, or industrial electronics
- Engineering background, preferably in mechatronics, electronics, mechanical engineering, or a related discipline.
- Solid understanding of OCPP and backend configuration
- Experience with EMS partners or service operations
- Strong process governance and quality management mindset
- Experience in technical SOP development and service standardization
Nice to Have
- Experience with AC and/or DC EV charging systems.
- Familiarity with OCPP and backend configuration.
- Knowledge of EV charger hardware and electrical systems.
- Experience in supplier or external service partner management.
- Additional European language skills.
Language Skills
- Professional proficiency in both English and Chinese is required, as the role involves regular communication with European partners and HQ.
- Additional European language skills are a plus.
Key Success Measures
- High configuration accuracy and pre-commissioning audit performance.
- Low rework rates and consistent service quality.
- Continuous improvement in processing efficiency.
- Reduction of non-standard service requests.
- Strong service partner KPI, SLA, and quality performance.
Why Join Autel?
- Join a fast-growing tech-driven company transforming vehicle diagnostics across Europe.
- Competitive salary and bonus structure.
- Work with a diverse, international team passionate about innovation.
Apply now and join Autel Intelligent Technology to create a smarter future together.
Contact: Apply directly on LinkedIn or send your resume to [email protected].
Please mention the position you are applying for in the subject line.
Best of luck with your job application!
