About the Company
CATL invites you to continue our legend of green energy. CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL’s EV battery consumption volume has ranked No.1 in the world for 9 consecutive years and our global energy storage battery shipment has also ranked No.1 for 5 consecutive years.
About the Role:Customer Quality Assurance
Responsibilities
- Main contact for Customers in case of any Quality issues after Start Of Production (SOP) and B sample delivery
- Quick response to the quality issues at OEM‘s, like questions, rework and sorting activities
- Build and maintain good relationship with Customers
- Transfer Customer Specific Requirements correctly to CATL quality core team
- Work with internal project quality team to analyze quality issues happened on customer production site and in field
- Coordinate and arrange the return of rejected items from customers, work closely with customers for important quality issues
- Instruct customer to ensure proper assembly. Follow up the assembled status of our products to the counterparts, including cell, module, pack and battery system etc.
- Manage and handle security incidents
- Support the resolution of overseas key customer complaints
- Work location: Korea
- Involves business trips due to business requirement
Qualifications
- Bachelor’s or Master’s degree in a related technical field (Chemical Engineering, Mechanical Engineering, Electrical Engineering or equivalent)
- one or more years quality engineer experience is preferred
- Well-known five tools of quality management and the application of quality tools
- Be familiar with the basic structure of battery products, manufacturing process and characteristics, with basic data analysis and risk assessment capabilities
- With quality audit capabilities, understanding of IATF16949 and VDA 6.3
- Can solve the quality issues independently, with proficiency in 8D methodology
- Excellent Korean communication skills (written and verbal), proficiency in Chinese and English.
- Drive license is preferred
