What To Expect
We are seeking a full-time Residential Technical Content Specialist for our residential energy channel team across Australia. In this role, you'll help accelerate the growth of our Powerwall and other residential energy products with our B2B partners, helping them optimize the design and installation of our products, operationalize best practices, and unlock constraints to their growth.
You'll be joining a fast-paced team and wearing several hats, all focused on the success of our B2B channel partners. Besides a rock-solid work ethic and a strong, team-oriented personality, leaders on our team display excellent communication skills (internal and external), creativity and passion, and a desire to break new ground in a constantly shifting landscape.
What You'll Do
Collaborate with subject matter experts, engineers, and other stakeholders to gather technical information and translate it into clear, accessible language suitable for a diverse audience ranging from homeowners to experienced installersConduct and host online and onsite product overview, installation, and commissioning training with installers and electriciansIndependently create and/or localize high-quality technical content — including newsletters, installation manuals, troubleshooting guides, application notes, support pages, and training material — related to the design, installation, and operation of residential energy productsCreate visually appealing and effective slides, diagrams, and other graphic content to enhance the presentation and comprehension of technical informationLiaise with in-country experts to adapt technical content to meet local needs and standards, and ensure consistency in style, tone, and terminology across language regions and content formatsContinuously improve content creation processes, explore innovative ways to enhance the effectiveness of technical communication, and stay up to date on industry trends in content creation and instructional design
What You'll Bring
Experience in technical content creation, preferably in the field of electrical engineeringAbility to understand technical concepts and translate them into engaging content3+ years of experience in a content creation or similar role in an operations environmentIn-depth understanding of electrical, solar PV, and energy storage fundamentalsKnowledge of the health and safety rules and best practices applied in the industryStrong interpersonal and communication skills, essential for establishing effective working relationships throughout the Tesla organisation
, Tesla
