What To Expect
Tesla is seeking a Mobile Tire Program Manager to own and evolve our North America Mobile Tire Program. This role runs the program end to end — turning strategy into an executable plan, owning the KPIs, and partnering across Product, Engineering, Analytics, Field, and Policy to deliver results. A first priority is rapidly scaling coverage to meet emerging fleet needs where fast response times are critical, while streamlining the service model and reshaping how the program is delivered to take out cost and complexity. You will also grow the program beyond flat tires into the harder events Tesla's fleet demands: inaccessible customer vehicles, Robotaxi vehicles, and fleet vehicle needs. The ideal candidate is a hands-on operator who thinks like a business owner — comfortable in the data, credible with technicians and field teams, and able to turn a strategy into execution the field actually adopts.
This role is based in Palo Alto, CA or Austin, TX, for proximity to Product, Engineering, and partner teams.
What You'll Do
Lead Tesla's Mobile Tire Program: translate strategy into a sequenced action plan, own program KPIs, and report weekly to senior leadership with forward plans across the next three quartersRapidly scale coverage and drive down response times across priority marketsEvaluate and streamline the service model — decide which offerings to scale, simplify, or retire to cut cost and complexityRun a data-driven review of the mobile service fleet and delivery model, and recommend how it should evolveDevelop technicians to handle events beyond flat tires; inaccessible customer vehicles, Robotaxi vehicles, and fleet vehicle needsPartner with Product, Engineering, Analytics, Field, and Policy to scale execution, and with Training and Field Ops to ensure smooth adoption of changesBuild reports and dashboards with Business Analytics to track performance and unlock actionable insights
What You'll Bring
7+ years of program management experience, ideally in automotive, manufacturing, service, or field-operations businessesDemonstrated ownership of a program or business line —turning strategy into an executable plan, owning the P&L or KPIs, and driving measurable cost and operational outcomesExperience standing up, scaling, or restructuring an operational program — including the tough calls to simplify, consolidate, or retire parts of it — with process and tooling field teams trustStrong analytical skills to find signal in noisy datasets and translate it into decisions; proficiency with SQL or similar tools and comfort building reports and dashboardsTrack record of cross-functional influence — earning trust from product, engineering, analytics, field, and policy partners without formal authorityExperience developing technicians or field teams — raising the capability bar, building playbooks, and driving adoption; plus exceptional verbal and written communication, including presenting to senior leadership on a recurring cadenceMotivated to take on an early, high-visibility mandate to scale quickly against aggressive response-time targets, with willingness to travel up to 25% to service centers, mobile hubs, and partner sites
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Expected Compensation
$108,000 - $162,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
