VINFAST is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team consists of passionate professionals driven by a shared vision of creating a greener and more sustainable future through innovation, technology, and excellence.
We are seeking an experienced Business Analyst to join our core product team. In this role, you will act as a critical bridge between Business and Technology stakeholders. You will shape the business frameworks for our breakthrough AI Virtual Assistants , translating complex user needs into detailed technical specifications while balancing business value, technical feasibility, and user experience.
- Requirement Elicitation & Analysis:
- Work directly with diverse stakeholders (Board of Directors, Project Managers, Technical Teams, and internal/external clients) to gather, analyze, and clarify requirements.
- Synthesize requirements into comprehensive Business Requirement Documents (BRD), Software Requirement Specifications (SRS), and relevant business artifacts.
· System Design & Modeling:
- Build detailed use cases, user stories, activity diagrams, data flow diagrams, and other advanced business models.
- Define business rules and constraints, mapping them efficiently into technical designs.
· Requirement Management & Traceability:
- Manage requirements throughout the entire project lifecycle, ensuring absolute traceability from high-level business goals down to specific test cases.
- Support User Acceptance Testing (UAT) and System Integration Testing (SIT) by assisting in test case development and verification to ensure the final product aligns perfectly with business goals.
· Strategic Thinking & Process Optimization:
- Shape the functional and business frameworks for advanced AI Virtual Assistants.
- Propose process improvements, optimize user experience (UX), and contribute to the business development roadmap.
· Cross-functional Collaboration:
- Explain intricate business rules to the engineering team while effectively communicating technical solutions back to C-level executives and stakeholders using business-friendly language.
Requirements
- Education & Certifications:
- Bachelor’s degree or higher in Economics, Information Technology, Management Information Systems (MIS), or related fields.
- Professional certifications such as CBAP, CCBA, or PMI-PBA are considered a strong advantage.
- Minimum of 5 years of experience as a Business Analyst or in equivalent roles within the technology or automotive sectors.
- Major Plus: Solid experience working on AI, Data Platforms, IoT, or highly complex foundational systems.
- Proven experience working with software products, mobile applications, or integrated hardware systems.
- Deep understanding of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and large-scale software development processes.
- Technical & Soft Competencies:
- Mastery of elicitation techniques (workshops, interviews, document analysis, etc.).
- Proficiency in system modeling methodologies and tools: BPMN, UML, ERD, Use Cases.
- Hands-on capability in UI/UX wireframing and prototyping using Figma.
- Strong technical writing skills with the ability to draft clear, logical, and structured documentation for both business and technical audiences.
- Exceptional communication, negotiation, and persuasion skills, with the confidence to present effectively to C-level executives.
- Strong analytical, problem-solving, and logical thinking mindset.
- Knowledge of AI, Machine Learning, NLP, and Chatbot/Voicebot ecosystems is highly preferred.
- Proficiency in English (good reading comprehension and professional communication skills).
Benefits
- Competitive salary
Premium healthcare package, including PVI insurance & annual health check-ups - 13th-month salary & performance bonuses to reward your contributions
- Enjoy preferential pricing for services within the Vingroup ecosystem including Vinmec, Vinpearl, and Vinschool...
- Opportunity to collaborate with and learn from industry-leading professionals in the automotive domain
Work Location: Technopark Tower, Vinhomes Ocean Park, Gia Lam, Hanoi, Vietnam
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protection.
To all recruitment agencies: VinFast
does not accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.
