What To Expect
As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.
You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
We Offer:
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to successThe chance to work with innovative technology, advanced tools and softwareOngoing training and development to help you grow your skills and careerA competitive compensation and benefits packageA safe, clean and fun workplace
What You'll Do
Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trendsUnderstand the needs and preferences of each customer, and provide a personalized solution that meets their requirementsProvide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experienceGuide customers through the sales process, including financing options, trade-ins, and delivery timelinesBe a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raiseProvide an exceptional customer experience that exceeds their expectations, building a long-term relationship with themMeet or exceed sales targets and performance metricsWork collaboratively with other members of the Tesla team to ensure a seamless customer experience
General duties:
Operate with a flexible mindset to support sales and delivery needs across the team Ensure that customer details and all actions are accurately tracked and updated in our internal systems Execute on and share best practices with and across your Tesla location Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done Manage any additional duties to support wider business requirements
What You'll Bring
Passion for Tesla's mission and products, and a desire to share this with othersExcellent communication skills and the ability to build rapport with customersThe ability to explain complex topics to customers in simple termsFocus on educating and understanding customers' needsAbility to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlinesStrong attention to detail and organizational skillsAbility to work independently and as part of a teamUnderstands English language and communicate in it when neededValid driving license for 2 years and over
