Job Overview
The Logistics & Supply Chain Manager (CIS Markets) is responsible for leading end-to-end aftersales parts logistics operations across the region, ensuring efficient, cost-effective, and scalable warehousing, transportation, and inventory management.
The role drives operational performance through strong KPI control, vendor management, and data-driven improvements, while acting as the key interface between headquarters, regional teams, and local partners to support network expansion and high service levels.
Key Responsibilities
- Responsible for planning, coordinating, monitoring, and managing end-to-end aftersales parts logistics operations across CIS markets, including warehousing, inventory management, import clearance, and inbound/outbound transportation
- Apply strong knowledge of supply chain, distribution, and business management principles to ensure efficient and cost-effective operations
- Develop and maintain strategic partnerships with vendors, suppliers, and manufacturers across the region
- Manage relationships with logistics providers and suppliers, ensuring agreed service levels through implementation and monitoring of Key Performance Indicators (KPIs)
- Identify gaps and build continuous improvement and development plans to enhance operational performance
- Act as a key liaison between OEM, regional headquarters, and local stakeholders including distributors, dealers, and third-party logistics providers
- Support the setup, optimization, and ongoing management of service center parts operations across CIS markets
- Develop and implement strategies to streamline logistics processes, improve efficiency, and reduce operational costs
- Ensure compliance with quality standards, service levels, and financial targets while maintaining high customer satisfaction
- Perform data analysis and reporting to identify operational issues, risks, and opportunities for process improvements
- Lead, coach, and develop team members, ensuring proper training and performance management
- Prepare, manage, and control logistics budgets, ensuring cost efficiency and alignment with business objectives
Requirements
- Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field.
- Proficient in Russian and English
- Solid experience in import processes to Kazakhstan and other CIS countries
- Strong knowledge of spare parts supply chain management, including inbound, storage, and outbound distribution
- Experience working with WMS and ERP systems (e.g., SAP) for inventory control and order management
- Experience coordinating with 3PL providers and managing logistics performance (KPIs, SLAs, cost optimization)
- Understanding of customs regulations, import/export procedures, and compliance requirements in CIS countries
- Experience handling automotive spare parts, including critical components and high-value items
- Knowledge of reverse logistics processes (returns, repairs, scrapping, and disposal)
- Strong coordination skills with cross-functional teams (procurement, aftersales, service centers)
- Ability to manage urgent shipments and ensure timely delivery to dealers and service centers
- Experience in supplier and vendor management, including contract negotiation and performance monitoring
- Strong analytical skills for reporting, forecasting, and continuous improvement initiatives
- Experience in setting up new logistics operations or expanding into new markets
Benefits
- Competitive salary compared to the market.
- Career growth opportunities and the chance to build a sustainable career in a fast-growing company.
- Professional and respectful working environment.
We appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperation.
