What To Expect
Join Tesla as a Used Trade-in Specialist where you’ll support the day-to-day operations of our Trade-in and Used Car function. You’ll work closely with our Order Operations, Sales, Service and Delivery teams to provide assistance on Trade-in and Used Car matters. Using current market knowledge and databases, you’ll help deliver competitive valuations for customer trade-in vehicles while ensuring all processes and documentation are followed. In this role you’ll support operational trade-in activities, assist in training and providing feedback to local Tesla Sales teams to improve Trade-In Attachment rates and help with logistics for incoming trades and their disposal. You’ll also collaborate with the Service team to support Used Tesla inspections and repairs, contributing to a seamless customer experience.
What You'll Do
Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive market value for customer trade-in vehicles using up to date market knowledge, current databases and programs.Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-inProvide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.Provide and manage on the ground logistics for all incoming trades as well as their disposalCollaborate with Service to manage Used Tesla inspection and repair
What You'll Bring
The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environmentAdvanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales teamPositive, enthusiastic and passionate about the advances in sustainable energy.Driver’s License with a clean driving record
