Are you interested in growing a career in alternative fuels?
EPG (EPGAmerica.com) is currently seeking a full-time Field Engineer for one of our partners that is in the clean energy sector. In this position, you will play a pivotal role in assisting fleets to minimize their carbon footprint and meet environmental sustainability objectives. As a primary point of contact for the company’s customers, you'll be an expert in their fuel system technology.
Responsibilities
- Keeping the connection strong between the engineering and field service teams by ensuring that all engineering documentation, technical bulletins, and customer-specific requests/changes remain accurate and current.
- Cultivating and sustaining client relationships, ensuring timely responses to engineering inquiries.
- Conducting diagnostics and possessing the capability to analyze the root causes of malfunctioning components.
- Gaining expertise in the company’s system, as well as its diverse electrical, software, and hardware components.
- Mastering particular engine and chassis specifications.
- Verifying that system installations are executed accurately according to customer-specific drawings and models.
- Reading, interpreting, and applying relevant technical drawings, schematics, electrical diagrams, and manuals to carry out system installations, troubleshooting, and repairs effectively.
- Being capable of making technical decisions based on specific engine and chassis requirements.
- Conducting necessary system testing once the project is finished.
- Being capable of conducting advanced diagnostics independently.
- Developing installation and maintenance documents tailored to specific engines and chassis for both internal and external use.
- Maintaining an open and friendly line of communication with customers to offer troubleshooting and technical support through phone, email, or face-to-face interactions.
- Ensuring that all customer requirements are met efficiently and reliably.
- Investigating and addressing technical issues by utilizing internal and external information and resources.
Requirements
- 3+ years of heavy automotive engineering and diagnostic experience.
- 2-year Associate's degree in Engineering Technology or equivalent experience.
- Intimate knowledge of both electrical and mechanical systems
- Proven ability to troubleshoot and repair.
- Ability to comprehend detailed product schematics and documentation, and follow complex work instructions.
- Advanced computer skills, including familiarity with MS Office and/or GSuite.
- Experience with 3D Modelling software.
- Demonstrated strong analytical, written, and verbal communication skills with the ability to communicate in a clear and professional manner with both coworkers and customers.
- Ability and willingness to work with other team members to solve problems.
- Proven track record of working independently and under pressure, with little to no supervision when necessary.
- Ability to create and keep to timelines and deadlines, and prioritize the workload without direct supervision.
- Strong attention to detail.
- Strong sense of pride in work quality and customer satisfaction.
- Comfortable with frequent physical activity such as bending, climbing, twisting, and lifting tools, parts, and materials (up to 70lbs).
- Able to work in a variety of environments, including but not limited to: office, outdoor, warehouse, and shop conditions.
- Ability to work around a variety of particulates, lubricants, and chemicals.
- Valid driver’s license with an acceptable driving record
- Willing to travel domestically as required up to 75% of the time
- Flexible hours of availability
Preferred
Benefits
- Medical, Dental, Vision
- Health Reimbursement Arrangement (HRA)
- Discounted fitness memberships
- Employee Assistance Program (EAP)
- IRA retirement plan, employer match up to 3%
- Unlimited PTO