What To Expect
We're seeking a strategic and results-driven Technical Program Manager to join our People Organization, where you'll play a key role in optimizing and scaling AI tools that transform the employee experience. The role sits at the intersection of HR and technology, driving initiatives that deploy AI to improve HR processes, automate workflows, and enhance People data visibility/reliability. You’ll serve as a technical anchor for the People team, bridging HR stakeholders and AI engineers while leveraging your technical competency to guide decisions and drive innovative solutions.
What You'll Do
Configure, test, and deploy LLM-powered features and agent tools, in partnership with IT/Engineering teams, ensuring scalability, reliability, and high performance, while establishing best practices for AI system usage across the People teamPartner strategically with ML product leaders and engineering teams to identify organizational bottlenecks, shape the product roadmap, and architect scalable solutions Translate HR business requirements into technical solutions in collaboration with engineering and systems teams, proactively identifying opportunities to apply machine learnings towards the optimization of HR processes, systems, and analyticsExecute A/B testing frameworks and analyze conversation data, user feedback, and system metrics to drive continuous improvement of AI tool accuracy and user experiencePartner with HR, legal, and other subject matter experts to curate, maintain, and govern content that trains our AI systems, ensuring accuracy, consistency, and appropriate segmentation Create and maintain program roadmaps, timelines, and milestone tracking, while coordinating cross-functional workstreams. Track risks, dependencies, and blockers across initiatives; maintain clear stakeholder communication through regular status updates, metrics, and escalationsDocument workflows, create and maintain SOPs, and establish best practices for AI system configuration and content management
What You'll Bring
Degree in a quantitative or technical field, such as Computer Science, Engineering, or Machine Learning, or equivalent experience1-3 years of experience in project/program management, operations, or technical coordination, with a preferred focus on enterprise HR technology, AI implementation, and/or process improvementDemonstrated proficiency with AI/ML tools and platforms, including comfort working with content management systems, knowledge base platforms, generative AI systems, prompt engineering, or LLM-based applications Strong analytical and problem-solving skills with the ability to interpret complex data, evaluate system performance, and make data-driven recommendationsExcellent organizational and communication skills, with the ability to manage multiple projects simultaneously and translate technical concepts for non-technical stakeholdersStrong grasp of fundamental computer science concepts. Experience with backend languages, frontend frameworks, or creating and shipping full-stack applications is a plusAbility to write scripts or queries and build data visualization tools to support analysis, automation, and system troubleshooting is a plus
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
, Tesla
