Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
Cookie Policy CWC Privacy Policy {title}
Skip to content
","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default">
- Our Brands
- Mercedes-Benz
- Mercedes-Benz Vans
- smart
- GWM
- Tangelo
- BYD
- CWC VIP
- New Cars
- Mercedes-Benz
- smart
- GWM
- BYD
- Offers
- Used Cars
- Mercedes-Benz
- BYD
- smart
- GWM
- Tangelo
- Offers
- Vans
- Mercedes-Benz New Vans
- Mercedes-Benz Approved Used Vans
- Van Servicing
- Sell my Van
- Book a Service
- MobiloVan Service24 Roadside Assist
- Service and Repair
- Mercedes-Benz Servicing
- smart Servicing
- BYD Servicing
- GWM Servicing
- Tangelo Auto Centre
- Van Servicing
- About CWC
","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default">
- Our Brands
- Mercedes-Benz
- Mercedes-Benz Vans
- smart
- GWM
- Tangelo
- BYD
- CWC VIP
- New Cars
- Mercedes-Benz
- smart
- GWM
- BYD
- Offers
- Used Cars
- Mercedes-Benz
- BYD
- smart
- GWM
- Tangelo
- Offers
- Vans
- Mercedes-Benz New Vans
- Mercedes-Benz Approved Used Vans
- Van Servicing
- Sell my Van
- Book a Service
- MobiloVan Service24 Roadside Assist
- Service and Repair
- Mercedes-Benz Servicing
- smart Servicing
- BYD Servicing
- GWM Servicing
- Tangelo Auto Centre
- Van Servicing
- About CWC
","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default">
- Our Brands
- Mercedes-Benz
- Mercedes-Benz Vans
- smart
- GWM
- Tangelo
- BYD
- CWC VIP
- New Cars
- Mercedes-Benz
- smart
- GWM
- BYD
- Offers
- Used Cars
- Mercedes-Benz
- BYD
- smart
- GWM
- Tangelo
- Offers
- Vans
- Mercedes-Benz New Vans
- Mercedes-Benz Approved Used Vans
- Van Servicing
- Sell my Van
- Book a Service
- MobiloVan Service24 Roadside Assist
- Service and Repair
- Mercedes-Benz Servicing
- smart Servicing
- BYD Servicing
- GWM Servicing
- Tangelo Auto Centre
- Van Servicing
- About CWC
- Our Brands
- Mercedes-Benz
- Mercedes-Benz Vans
- smart
- GWM
- Tangelo
- BYD
- CWC VIP
- New Cars
- Mercedes-Benz
- smart
- GWM
- BYD
- Offers
- Used Cars
- Mercedes-Benz
- BYD
- smart
- GWM
- Tangelo
- Offers
- Vans
- Mercedes-Benz New Vans
- Mercedes-Benz Approved Used Vans
- Van Servicing
- Sell my Van
- Book a Service
- MobiloVan Service24 Roadside Assist
- Service and Repair
- Mercedes-Benz Servicing
- smart Servicing
- BYD Servicing
- GWM Servicing
- Tangelo Auto Centre
- Van Servicing
- About CWC
Operations Manager
Brands: City West Country Ltd.
Full Time / Part Time: Full Time
Locations: Exeter
Departments: Operations
Join Our Team as a Operations Manager!
Location: Site 5, Hill Barton Industrial Estate, Exeter
Salary: £40,000 per annum (OTE £45,000)
Hours: Monday to Friday, 08:30 – 18:00 (42.5 hours per week)
Mercedes-Benz South West is on the lookout for a dedicated
Operations Manager to lead our operations department, including inbound, prep, QC and outbound logistics to ensure smooth, efficient service. If you thrive in a fast-paced environment and are ready to exceed customer expectations, this could be the perfect role for you!
About Us
As part of
City West Country Limited, Mercedes-Benz South West boasts over three decades of excellence in the motor industry. We operate four dealerships across the region and are passionate about delivering top-notch service to our customers.
What You’ll Do
- Maximise efficiencies within the operations department, with cost control and customer service levels in balance
- Support volume and GP growth of fleet through coordination & Communications of the operations department.
- Maximise fleet sales volume via communication of customer service, brokers, OEM, fleet management companies, funders and customers.
- Supporting the systems development for all Site 5 development needs
- Identifies training and development needs for self and management team as part of the performance management process.
What We Offer
- 25 Days Holiday + Bank Holidays
- Bonus Scheme
- Car Benefit Scheme via NELS
- Scottish Widows Salary Sacrifice Pension
- Employee Assistance Programme
- Benefits Hub with 1,000s of deals
- Life Assurance & Enhanced Sick Pay
- Career Progression opportunities
- Aspiring Managers Programme
- Cycle to Work Scheme
- Eye Care Vouchers
- Long Service Awards
About You
- Previous experience within a operations environment
- Motor industry experience
- Strong customer service experience and focus
- Proven ability to analyse data for operational improvement and cost-saving initiatives
- Excellent administrative and IT skills, with experience in logistics systems
CORE BEHAVIOURS
Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Sets clear goals and targets for the team
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Ensures team work together to deliver results
Motivation – Initiates actions with a ‘can do’, ‘will do’ approach for self and others
Leadership – Communicates and engages with others effectively to deliver results
Apply for this position
Full Name *
Email *
Phone *
Cover Letter *
Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx
By using this form you agree with the storage and handling of your data by this website. *
Linkedin-in Instagram Youtube
","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default">
- Vehicles
- Service & Repair
- Mercedes-Benz
- Mercedes-Benz Vans
- smart
- GWM
- BYD
- Useful Links
- Careers
- Apprenticeships
- Terms
- Privacy Policy
- Cookie Policy
- Group Tax Strategy
- Gender Pay Gap
- Slavery and Human Trafficking
- Contact Us
- Offers
Our Vehicles
Service & Repair
- Aftersales
- Mercedes-Benz
- Mercedes-Benz Vans
- smart
- GWM
- BYD
Get in Touch
- Contact Us
- Events
- Offers
- Careers
- Apprenticeships
- News
City West Country Ltd.
- Terms
- Privacy Policy
- Cookie Policy
- Group Tax Strategy
- Gender Pay Gap
- Slavery and Human Trafficking
Sign up to our Newsletter!
Sign-up to receive emails and be the first to get the latest news and offers!
Sign me up to emails
Mercedes-Benz & smart Cars
- Mercedes-Benz of Exeter
- Mercedes-Benz of Plymouth
- Mercedes-Benz of Taunton
- Mercedes-Benz of Truro
- Mercedes-Benz South West Online
- smart of Exeter
- smart of Plymouth
- smart of Taunton
- smart of Truro
Mercedes-Benz Vans
- Mercedes-Benz of Exeter Van Centre
- Mercedes-Benz of Plymouth Van Centre
- Mercedes-Benz of Taunton Van Centre
- Mercedes-Benz of Truro Van Centre
BYD
- BYD Exeter
- BYD Plymouth
- BYD Taunton
- BYD Truro
GWM
- GWM Exeter
- GWM Plymouth
- GWM Truro
Tangelo Used Cars
- Tangelo Used Cars Exeter
- Tangelo Used Cars Plymouth
- Tangelo Auto Centre Exeter
Sign up to our Newsletter!
Sign-up to receive emails and be the first to get the latest news and offers!
Sign me up to emails
City West Country Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.
© 2025 City West Country | VAT Reg. No.: 945 6630 01. Registered in England. Co. Reg. No.: 04306194
Scroll to Top
