The Opportunity
InCharge Energy is seeking a strategic and detail-oriented Asset Performance Manager to lead the lifecycle management of EV charging infrastructure across various locations. Based out of our Richmond, VA office, this role plays a key part in ensuring optimal delivery, documentation, performance, reliability, and financial efficiency of deployed EV charging assets. This is an excellent opportunity for someone with a strong foundation in asset management, financial analysis, and operations—particularly within the EV or renewable energy space.
Team Oversight & Coordination
- Manage a team responsible for onboarding and maintaining EV charging assets, as well as coordinating “equipment-only” project execution.
- Oversee daily operations, help set priorities, and ensure team workflows align with company objectives for efficiency, accuracy, and customer satisfaction.
Team responsibilities include:
- Managing end-to-end order fulfillment for EV charging equipment and services
- Coordinating and scheduling regional and national installation projects
- Ensuring timely, accurate order processing and status updates
- Maintaining Salesforce and customer portals for order and asset tracking
- Issuing purchase orders to subcontractors, assisting with invoice approvals, and asset registration
- Monitoring EV charger performance, utilization, and uptime
- Identifying underperforming assets and coordinating resolution with support and field teams
Asset Lifecycle & Performance Management
- Oversee the complete lifecycle of EV charging assets—from procurement through retirement
- Track financial performance using ROI, Total Cost of Ownership (TCO), and asset valuation models
- Utilize asset management platforms, IoT tools, and diagnostics to monitor and improve asset performance
- Apply predictive analytics and remote monitoring to increase reliability and reduce downtime
- Maintain detailed records of asset condition, service history, warranty coverage, and maintenance logs
Stakeholder Collaboration
- Work cross-functionally with Sales, Engineering, Support, and Service Operations teams to ensure asset performance meets business goals
- Collaborate with network providers, site hosts, and service partners to maximize uptime and asset utilization
- Provide reporting and insights to senior leadership on asset performance, risks, and investment opportunities
Your Experience & Capabilities
- 5-7+ years of experience in asset management, operations, or financial analysis (EV or renewable energy industry preferred)
- Familiarity with asset tracking tools, CMMS, and service platforms
- Strong analytical and decision-making skills with attention to operational details
- Excellent communication and collaboration abilities across internal and external stakeholders
Preferred Skills
- Familiarity with EV charging networks, OCPP protocols, and smart charging technologies
- Knowledge of electrical systems, energy infrastructure, and renewable energy markets
- Understanding of utility rate structures, demand charges, and government incentive programs
- Experience supporting fleet electrification or managing large-scale EV infrastructure deployments
