About RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role SummaryAs a Business Analyst in the Service Business Operations team, you will be responsible to support the operational planning needs of the Service organization. The Service Business Operations team works across the organization to use data to inform and aid in the strategic planning and operational decisions in how we allocate resources to support Rivian in its growth. As a Business Analyst, you will partner with various stakeholders and decision-makers across the Service Operations, Finance, and Strategy organizations, compiling and evaluating different initiatives and highlighting the pros and cons of each strategy that the service organization can take. Excellent communication skills and storytelling is essential to present findings to upper management in a clear and concise manner. The Business Analyst, Service Operations will also play a pivotal role in bridging the gap between business stakeholders and technical teams, including data engineers, analysts, and data scientists. The talented individual contributor will be evaluated on your ability to influence your teammates with your recommendations and the operational planning and improvements with the entire Service organization here at Rivian!
Responsibilities- Ideal candidate exhibits strong analytical skills and have proficiency in the following tools: SQL, Advanced Excel, Python, dashboard and presentation development
- Accumulate, clean, and analyze data from different sources, conduct analysis, present insights and enable leaders in decision making
- Drive opportunities for improvements, and lead initiatives for continuous improvement of processes, standards, systems, tools, and workflows
- Act as a bridge between cross-functional partners and field service teams to gather feedback, pinpoint improvement opportunities, and lead initiatives for continuous enhancements
- Develop and maintain comprehensive project tracking tools accessible to all stakeholders to keep a cross-functional task force aligned and on schedule while staying aligned to large company goals
- End-to-end handling of analysis and reporting of critical metrics and KPIs against targets
- Identify process and performance gaps causing misses to critical metrics and KPIs and continuously work towards process, systems, and data improvements
- Organize and re-design team Sharepoint pages, administer access, and manage team Confluence pages
- Develop and present data informed presentations (Google slides/Powerpoint), including storyline, executive summary, charts & content
- Perform additional projects upon request
Qualifications- Bachelor’s degree in Business Administration, Data Science, Computer Science, Engineering, Economics or related quantitative major, advanced degree is preferred
- 3+ years of proven experience in a data-driven environment, with a solid understanding of data analysis techniques and methodologies
- An ability to create well-designed dashboards or slide decks to tell a story using data including visualization experience (Tableau, Powerpoint, Google slides)
- Data modeling and visualizations (Advanced Excel, SQL, Tableau)
- Concise verbal and written communication; ability to synthesize information into key points
- Strong analytical and problem-solving and critical thinking skills, with the ability to break down complex business problems into manageable components
- Working knowledge of SQL and Python is preferred
- Meticulous attention to detail, strong organizational and time management skills
- Ability to stand or sit for 8-10 hours per day
- Required to communicate using telephone and/or e-mail
- Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations
Pay DisclosureSalary Range for California Based Applicants: $85k - $107k (actual compensation will be determined based on experience, location, and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.
