What To Expect
As a Tesla Advisor, your primary focus is on enhancing operational efficiency to boost store productivity. Your role is pivotal in supporting and enabling our Customer Experience, Tesla Advisors, and Management teams by providing them with the tools they need to meet and surpass their targets. Your proactive organizational support is crucial for maximizing performance and productivity. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.
What You'll Do
Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointmentsDemonstrate expertise in selling the Tesla eco-systemOperationalize Tesla Scheduling Service Calendar and oversee facilities and fleet managementMaintain brand and EHS standards, cascading feedback to local teamsManage expenses and execute keyholder responsibilities including opening/closing of store and conducting morning/evening huddlesCompile reports for performance improvement and support new hire onboarding and trainingPerform additional responsibilities as assigned to meet business needs
What You'll Bring
At least 1 year of related experienceProactive team member and ability to develop collaborative relationshipsHighly organized and excellent written and verbal communication skillsProficient with Microsoft Office Suite and CRM tools (Salesforce preferred)Ability to work evening hours, weekends, and holidays in a retail environmentAbility to obtain appropriate state licensing, where applicableValid driver's license required
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
