What To Expect
Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.
What You'll Do
Lead, coach, and develop a highly engaged team of Technicians to achieve service output goalsMaintain appropriate shop records and inventories and manage smooth workflow in the service centerServe as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center teamPartner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needsMonitor to ensure that all employees comply with safety regulations and the service center's safety programWork with employees to manage schedules and resolve technical and personnel problemsConduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements
What You'll Bring
Bachelor's degree or equivalent experiencePrior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not requiredExcellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standardsExcellent interpersonal and communication skillsAble to work a flexible schedule, including weekday and weekend overtimeProficient with Microsoft Office SuiteValid driver’s license required
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
, Tesla
