Intro
EV.Careers is currently seeking a full-time Field Service Technician for one of our partners that is a leading provider in the electric vehicle charging infrastructure industry. In this position, you will perform diagnostics, maintenance, and repairs on high-power EV charging systems while traveling to various locations and providing exceptional technical support to customers.
Responsibilities
- Execute diagnostic, maintenance, and repair work on high-power EV charging systems
- Perform commissioning and periodic maintenance interventions on charging infrastructure
- Work independently and collaboratively with team members to maximize repair efficiency
- Document repairs thoroughly and consistently to maintain service records
- Provide valuable feedback to remote service and development teams
- Coordinate service interventions within assigned territory
Required Qualifications
- Technical certification or experience in electrical engineering
- Experience as electrician in low-voltage range (up to 1,000V)
- 2+ years support role in eMobility/EV charging industry
- Basic software and diagnostic skills
- Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
- Proficiency in MS Office (Windows, Excel, Word)
- Strong customer service orientation
- Professional communication abilities
- Experience working under time pressure
- Ability to manage urgent customer escalations
- Ability to lift 75lbs (components and units)
- Capable of repeated ladder climbing
- Able to stand/walk for extended periods
- Valid driver's license
- Valid passport
- Flexibility for overtime work
- Willingness for domestic and international travel
- Available for flexible hours
Benefits
- Medical Benefits with cost assistance
- Vision insurance
- Dental insurance
- Life Insurance paid by employer
- Disability coverage
- Flexible Spending Accounts (FSA/HSA)
- PTO (minimum 16 days)
- Company holidays
Position duties subject to change at company discretion.
