What To Expect
This position is expected to start in-person around May or June 2024 and continue through the entire Summer term (i.e. through August/September 2024) or into early Fall 2024 if available. We ask for a minimum of 12 weeks, full-time and on-site, for most internships. Please consider before submitting an application.
International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying. You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year.
Internship Program at Tesla
The Internship Recruiting Team is driven by the passion to recognize and develop emerging talent. Our year-round program places the best students in positions where they will grow technically, professionally, and personally through their experience working closely with their Manager, Mentor, and team. We are dedicated to providing an experience that allows the intern to experience life at Tesla by including them in projects that are critical to their team’s success.
What You'll Do
Tesla, Inc. is seeking an to join the Service Campaigns & Compliance team to support the development of best-in-class processes and systems supporting Global Service Operations with service campaign execution, policy enhancement/enforcement, and regulatory reporting. In this role, you will work with some of the brightest minds across Tesla to continuously improve on vehicle reliability, service operations, and most importantly, customer satisfaction. The Service Campaigns and Compliance Intern will play an integral part in scaling this team’s ability to support Tesla Service with its rapidly expanding customer fleet, current and upcoming manufacturing plants, and new product launches. The ideal candidate possesses intellectual curiosity and the ability to learn, adapt, and synthesize information quickly to develop a solid understanding of business processes and operations. You should be a problem solver who can work well with different stakeholders across Tesla, be able to prioritize multiple, concurrent projects, and keep organized in a fast-paced corporate environment.
Help scale the Service Campaign framework to support the Tesla Semi Program and align with existing consumer vehicle processes, systems, and tools Coordinate multiple service campaigns end-to-end from initial intake to tracking progress of required components to campaign launch/execution Identify process and system improvement opportunities to scale this team’s ability to support Tesla Service as it continually evolves to meet current and future business needs Own the development of our internal “team handbook”, including an inventory of our business-critical policies and procedures, status trackers for key projects/initiatives, and onboarding guide Collaborate with teams across Tesla, including engineering, product management, software development, and field service teams, to successfully implement improvement opportunities
What You'll Bring
Currently pursuing a degree in Business, Engineering, or a related fieldProficiency with one or more productivity software suites, e.g., Microsoft Office (Excel, Powerpoint), Atlassian (Jira, Confluence), etc.; experience with data visualization or querying languages, a plus (Tableau, SQL, etc.) Excellent written and verbal communication skills Willingness to work on multiple projects/workstreams simultaneously in an extremely fast-paced environment with tight deadlines Acute attention to detail, strong work ethic, and a sense of urgency Ability to maintain a high degree of confidentiality and exercise sound business judgment
Benefits
Compensation and Benefits
As a full-time Tesla Intern, you will be eligible for:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) LGBTQ+ care concierge services 401(k), Employee Stock Purchase Plans, and other financial benefits Company Paid Basic Life, AD&D, and short-term disability insurance Employee Assistance Program Sick time after 90 days of employment and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Commuter benefits Employee discounts and perks program
Expected Compensation
$20.43 - $33.65/hour + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
