At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It’s time you rethink what you expect from an employer.
At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Location
NHQ
Mid-Atlantic Region
Mountain States Region
South Central Region
Southern Region
Western Region
Purpose
- The primary purpose of this role is the education training of Hyundai and Genesis dealership technicians in the operation, diagnostic strategies, and proper repair of vehicle systems by facilitating Service Technical Training classes at the Region Training Center. This position’s success is measured by Fixed-Right-First- Time performance.
Major Responsibilities
- Prepare workshop and vehicles for experiential learning.
- Facilitate training workshops for dealership technicians, with the goal of improving diagnosis and repair competency and Fixed-Right-First-Time scores.
- Ensure Regional Training Facility, tools, student guides, literature, vehicles, are properly maintained.
- Conduct virtual training workshops using Zoom.
- Verify learners’ understanding of the subject matter using competency-based training.
- Identify additional training needs based on learners’ feedback and assessment of skills.
- Maintain attendee training records in learning portal.
- Collaborate regularly with Corporate, Regional, and Dealership team members to accomplish Corporate, Regional, and training department goals,
- Perform light to medium lifting requirements in repair shop operation management.
- Ability to travel and train at additional locations, as required.
- Assist Corporate Training staff in the development of technical training curriculum as required.
- Assist Regional Training Manager with scheduling for effective coverage of curriculum.
- Continually enhance technical instructional facilitation skills, technical knowledge of Hyundai/Genesis vehicle systems, and diagnostic technology
Major Responsibilities (continued)
Authority
- As a key HMA image builder to Hyundai dealership technicians, this individual is expected to exercise discretion in presenting Technical and Non-technical materials using creativity to match each class’s attendees needs while fulfilling all HMA requirements for the training.
- This role requires the performance of work directly related to management and/or general business operations.
- The exercise of discretion and independent judgment with respect to matters of significance is required.
Education
~ Bachelor’s degree preferred
Related Experience
- Five or more years of work experience in automotive technical repair and diagnostics. Three or more years of work experience training OEM dealership technicians is preferred.
- Classroom presentation experience.
- Training program attendance is a plus.
Skills/Knowledge
- Excellent adult education/classroom presentation skills.
- Excellent time management skills.
- Excellent communication skills.
- Full understanding of automotive systems.
- Shop management skills.
- Working knowledge of Microsoft Office (OneDrive, Teams, Outlook, Word, Excel, and PowerPoint) a plus
- Knowledge and skill in developing effective presentations using PC software such as PowerPoint, etc.
- Experience preparing classrooms, workshops, and vehicles for classroom instruction learning.
- Ability to read, interpret and explain mechanical drawings and electrical schematics. Knowledge and experience with repair of automotive systems used in Hyundai and Genesis vehicles a plus.
- Ability to deliver Bilingual Spanish classes preferred.
- Knowledge and experience with electric vehicle technology a plus.
Certification
- Professional Certification (OEM Master Technician or ASE Master technician)
- Must have a valid driver’s license.
Physical Requirements
Normal office duties
Travel: 25% - 50%
Occasional Lifting and/or vehicle mechanical assembly/disassembly
Work Model
(60% Onsite/40% Remote)
Affiliate
#Hyundai
Compensation
$69,300.00 - $99,000.00 Annual
Benefits
- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Vacation and sick time off
- Healthcare insurance (medical, dental, and vision)
- 401(K) company match
- Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
- Basic life insurance, short- and long-term disability
- Mental health, wellbeing, and employee assistance program
- Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
