What To Expect
As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.
Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences
What You'll Do
Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversationsExcite and educate prospective customers through various channels about Tesla's product offeringsHelp build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyersProvide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completionActively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targetsDemonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentivesPerform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes
What You'll Bring
1+ years of customer service and/or sales experience with proven track record to meet and exceed goalsPassionate about the Tesla Mission and our innovations in the personal transportation industryHighly organized and excellent written and verbal communication skillsProficient with Microsoft Office Suite and CRM toolsAbility to work evening hours, weekends, and holidays in a retail environmentAbility to obtain appropriate state licensing, where applicableMust have a valid driver’s license in country of employment
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
