What To Expect
Tesla is looking for a Staff Program Manager to revolutionize the commercial trucking service experience. The ideal candidate will have a proven track record implementing cross-functional initiatives and scaling processes, be highly customer-centric, and display an analytical approach to creative problem-solving. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you.
What You'll Do
Collaborate with key stakeholders to define and maintain a roadmap of the Tesla Semi Service ExperienceWork directly with the commercial customers to identify opportunities for improvement of current processesCreate processes and procedures that enable an outstanding service experience for our commercial trucking customersUnderstand and articulate project plans through all stages of project lifecycle, maintaining documentation and reports through all milestonesUnderstand and influence strategic goals, customer needs and business objectives; act as liaison between other internal teams to ensure success of the Tesla Semi Service ExperienceEffectively handle multiple priorities to meet all objectives and deadlines. Ability to delegate tasks to cross-functional partners.Assist others to identify solutions to issues that negatively impact program and/or project plans
What You'll Bring
Customer-centric mindset, passionate about providing industry-leading customer experienceAble to influence and communicate effectively with all levels of managementWork in a combination of individual contributor and team-based environment to achieve organizational goalsProven track record of implementing cross-functional initiatives and scaling businessesJIRA experience or other relevant project management experienceProcess documentation and strategic road mapping experienceHeavy Duty trucking and/or service operations experience a plus
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program
Expected Compensation
$124,000 - $186,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
